Deputy Manager

4 weeks ago


Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time
Deputy Manager Job Description

As a Deputy Manager at Flow Sports Personnel Ltd, you will be responsible for leading the customer experience and taking charge of the centre in the absence of the General Manager. You will work closely with the General Manager to ensure the effective operation of the business, supporting with back-of-house duties and delivering exceptional customer service.

To be successful in this role, you should have:

  • a minimum of eighteen months experience in a customer-facing management role, preferably in the leisure, hospitality, or retail industry
  • evidence of delivering on financial targets and driving business growth
  • a passion for people and experience in coaching and developing teams
  • a commitment to delivering exceptional customer service
  • ambition for success and a willingness to work nights and weekends

In return for your hard work and dedication, you will receive:

  • an excellent salary, plus the opportunity to earn an extra £1 per hour through our monthly bonus scheme
  • a 40-hour contract, with additional pay for any extra shifts worked
  • the chance to earn an outperformance bonus, with a share of centre profits paid half-yearly
  • 50% off food when working
  • optional pension plan
  • 28 days holiday, with additional days earned with length of service
  • one in four weekends off
  • ongoing training and development, with opportunities for career progression
  • free bowling and golf game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • access to our Employee Assistance Programme (EAP) for you and your family
  • well-being training to support you in the workplace
  • opportunity to join the healthcare cash plan
  • financial long service awards
  • a £15 donation to Barnardo's when you complete your induction
  • enhanced maternity, paternity, adoption, and shared parental leave benefits
  • flexible working, allowing you to achieve a perfect work-life balance

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