Commercial Insurance Specialist

3 days ago

London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

Lawes Insurance Recruitment is seeking a Commercial Insurance Specialist to join their team. The ideal candidate will have experience in servicing the insurance needs of existing customers, providing quality customer care, and ensuring that documents are obtained and dispatched promptly.

Key Responsibilities:

  • Provide quality service to existing clients and company partners, covering all aspects of their insurance arrangements.
  • Deal with new business, midterm adjustments, and renewals in the relevant markets according to company terms and conditions.
  • Liaise effectively with insurers and clients/partners to ensure an appropriate strategy for renewal.
  • Obtain renewal terms and present to clients/partners.
  • Issue renewal documentation in line with contract certainty.
  • Ensure premiums are collected prior to the commencement of cover and in line with company procedures.
  • Prioritize and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • To be aware of, and to follow at all times, the firm's policy on Treating Customers Fairly.
  • Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
  • Produce accurate and professional documentation at all times using relevant company templates.

Requirements:

  • Able to use own initiative.
  • Continuous application of personal/professional development.
  • Good understanding of Acturis desirable and strong, Word, Excel, and PowerPoint skills.
  • 1+ years of commercial experience.
  • Experience of excellent relationship management with clients.

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