Lead Retail Supervisor

3 weeks ago

London, Greater London, United Kingdom Arc'teryx Full time
Job Title: Lead Retail Supervisor - Full Time

At Arc'teryx, we're seeking a highly motivated and experienced Lead Retail Supervisor to join our team. As a key member of our store leadership team, you will be responsible for leading a talented group of Product Guides and facilitating the guest experience.

Key Responsibilities:
  • Lead in alignment with the Arc'teryx Vision, Purpose and Values
  • Support the entire in-store experience during your shift, with an acute awareness of what's happening on the sales floor at any given moment
  • Support product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
  • Champion floor leadership and exceptional guest experience by leading from the floor 5 days of the week
  • Support the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
  • Build community by actively sharing brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
  • Coach and provide feedback to product guides to unlock their potential and support the store in reaching targets
  • Support inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
  • Communicate all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
  • Leverage all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
  • Network with potential partners to support events and to help maximize brand engagement in the community
  • Manage the opening and closing procedures for the store, as designed by the company and leadership team
  • Answer store phones and respond to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
  • Rotate through areas of focus to deep dive into each of the five pillars of the business
  • Utilize the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns
Requirements:
  • One or more years of leadership experience, and 1 – 2 years of retail experience
  • Excited by the opportunity of unlocking someone's potential, and coaching others comes naturally
  • Passionate about customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
  • Seek and offer relevant feedback, coaching and development in the moment
  • Comfortable adhering to and enforcing health and safety guidelines at all times
  • Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
  • Strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
  • Remain highly flexible and adaptable when faced with ambiguity
  • Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Passion for your work is paralleled by your passion for getting outside and living it
  • Strong written and verbal communication
  • Ability to lift up to 30 lbs
Availability Requirements:
  • Available for a minimum of one open, one close and one weekend shift each week
  • Availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
  • Full Time – 30- 40 hours per week (5 days per week)
  • Part Time – 10- 30 hours per week (2-4 days a week)

We offer a competitive hourly rate and a dynamic work environment that values inclusivity, creativity, and innovation. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.

  • Retail Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonWe are a renowned British luxury menswear brand, seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a skilled Retail Supervisor to lead our sales team and provide exceptional customer service. As a Retail Supervisor, you will be responsible for driving sales growth,...

  • Retail Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonWe are a renowned British luxury menswear brand, seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a skilled Retail Supervisor to lead our sales team and provide exceptional customer service. As a Retail Supervisor, you will be responsible for driving sales growth,...

  • Retail Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonHackett London is a renowned retail brand that embodies the essence of British style and sophistication. We are seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a results-driven Retail Supervisor to lead our sales team and contribute to the achievement of store...

  • Retail Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonHackett London is a renowned retail brand that embodies the essence of British style and sophistication. We are seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a results-driven Retail Supervisor to lead our sales team and contribute to the achievement of store...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonWe are a renowned British luxury menswear brand, seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a results-driven Retail Supervisor to lead our sales team and provide exceptional customer service. As a key member of our team, you will be responsible for driving sales...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About Hackett LondonWe are a renowned British luxury menswear brand, seeking a highly motivated and experienced Retail Supervisor to join our team in London.Job SummaryWe are looking for a results-driven Retail Supervisor to lead our sales team and provide exceptional customer service. As a key member of our team, you will be responsible for driving sales...

  • Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    Job Title: Retail Supervisor - Hackett LondonAbout the Role:We are seeking a highly motivated and experienced Retail Supervisor to join our team at Hackett London. As a Retail Supervisor, you will be responsible for leading a team of sales associates and providing exceptional customer service to our clients.Key Responsibilities:Customer Service: Resolve...

  • Retail Supervisor

    7 days ago

    City of London, Central London, United Kingdom Eataly Retail UK Limited Full time

    Earnings: £13.46h + 10% quarterly bonusLocation: London, EC2M 3YDContract type: Permanent, full-time, 40 hours. Immediate start.We are currently recruiting for an experienced Market/Retail Supervisorto join our grocery department. This role will be most suitable for a candidate with a background within grocery stores or high-volume retail departments.As a...

  • Key Holder

    4 days ago

    London, Greater London, United Kingdom PEPE JEANS (RETAIL) Full time

    Job Title: Key Holder - Retail SupervisorAbout Pepe Jeans:At Pepe Jeans, we're looking for a talented and motivated individual to join our team as a Key Holder - Retail Supervisor. As a Supervisor, you will be responsible for delivering exceptional customer service, managing sales, and maintaining store appearance. If you're passionate about fashion and have...

  • Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Supervisor to join our team at Hackett London. As a Retail Supervisor, you will be responsible for leading a team of sales associates and ensuring that the store is run efficiently and effectively.Key Responsibilities:Customer Service: Provide exceptional customer service to all customers,...

  • Hackett London Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team at Hackett London Retail. As a Supervisor, you will be responsible for leading a team of sales associates and contributing to the achievement of store objectives.Key Responsibilities:Customer Service: Resolve customer inquiries, exceed expectations, and manage...

  • Retail Supervisor

    2 months ago

    London, Greater London, United Kingdom Farmfoods Full time

    {"title": "Retail Supervisor Opportunity", "content": "Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Farmfoods. As a Retail Supervisor, you will play a key role in leading our shop floor team to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and motivate a team of...

  • Retail Supervisor

    2 months ago

    London, Greater London, United Kingdom Farmfoods Full time

    {"title": "Retail Supervisor Opportunity", "content": "Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Farmfoods. As a Retail Supervisor, you will play a key role in leading our shop floor team to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and motivate a team of...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Farmfoods Full time

    {"title": "Retail Supervisor Opportunity", "content": "Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Farmfoods. As a Retail Supervisor, you will play a key role in leading our shop floor team to deliver exceptional customer service and achieve sales targets.Key ResponsibilitiesLead and motivate the shop...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Farmfoods Full time

    {"title": "Retail Supervisor Opportunity", "content": "Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Farmfoods. As a Retail Supervisor, you will play a key role in leading our shop floor team to deliver exceptional customer service and achieve sales targets.Key ResponsibilitiesLead and motivate the shop...

  • Store Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Ryman Ltd Full time

    Unlock Your Potential as a Store SupervisorRyman Ltd is seeking a highly motivated and enthusiastic Store Supervisor to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining store standards.Key Responsibilities:Provide outstanding customer service, ensuring...

  • Retail Supervisor

    2 months ago

    London, Greater London, United Kingdom Le Labo Full time

    Retail Supervisor Role: We are seeking an enthusiastic and inspiring Retail Supervisor to support the Store Manager and Assistant Manager in maintaining the seamless operation of our retail establishment.Are you prepared to:Set a positive example through outstanding coaching and mentoring abilitiesExhibit the qualities essential for exceptional customer...

  • Retail Supervisor

    3 months ago

    London, Greater London, United Kingdom Le Labo Full time

    Retail Supervisor Role: We are seeking an enthusiastic and inspiring Retail Supervisor to support the Store Manager and Assistant Manager in maintaining the seamless operation of our retail establishment.Are you prepared to:Set a positive example through outstanding coaching and mentoring abilitiesExhibit the qualities essential for exceptional customer...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Hackett London. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining the high standards of our brand.Key ResponsibilitiesCustomer Service: Resolve customer inquiries, exceed...

  • Retail Supervisor

    1 month ago

    London, Greater London, United Kingdom Hackett London (Retail) Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Hackett London. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining the high standards of our brand.Key ResponsibilitiesCustomer Service: Resolve customer inquiries, exceed...