Infrastructure Support Specialist

2 days ago


Gloucester, Gloucestershire, United Kingdom Roke Full time

Roke is seeking an Infrastructure Support Specialist to join our team in Gloucester. As an Infrastructure Support Specialist, you will provide operational support such as incident resolution, change implementation, and maintenance activities to ensure a stable and reliable environment.

Key Responsibilities:

  • Implementing approved technical requests from customers
  • Developing and implementing improvements to operational and reference platform environments
  • Proactive monitoring to stay ahead of potential issues
  • Supporting the Tech Lead with active management of the environments and escalation of risks
  • Producing clear and concise documentation

Requirements:

  • Proven experience managing IT operations in complex, fast-paced, and highly regulated environments
  • Awareness of Networking Technologies and Cyber Security principles
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across all levels of the organisation

About Roke:

Roke is a leading technology and engineering company with clients spanning National Security, Defence, and Industry. Our team is united by purpose and ambition, and we are committed to a policy of Equal Opportunity, Diversity, and Inclusion.

Benefits:

  • Flexi-time: Working hours to suit you and your life
  • Annual bonus: Based on profit share and personal performance
  • Private medical insurance: Includes cover for existing conditions

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