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Cleaning Services Team Lead

2 months ago

Chester, Cheshire, United Kingdom TENON FM Full time

About the Role:

We are seeking a highly motivated and experienced Cleaning Services Supervisor to join our team at Tenon FM. As a key member of our operations team, you will be responsible for supervising a team of cleaning staff and ensuring the delivery of high-quality cleaning services to our clients.

Key Responsibilities:

  • Supervise and manage a team of cleaning staff to ensure the delivery of high-quality cleaning services
  • Build effective relationships with clients and internal stakeholders to ensure excellent service delivery
  • Conduct regular site audits to ensure compliance with company standards and client requirements
  • Support the recruitment and training of new employees, including site familiarization and cleaning regime training
  • Provide hands-on cleaning support across sites and respond to cleaning requests as required
  • Manage equipment, materials, and stock levels, and make orders as necessary
  • Contribute to and maintain good relationships with customer representatives on site

About You:

  • Proven experience as a Cleaning Services Supervisor or in a similar role
  • Ability to build credible relationships with clients and internal stakeholders
  • Good IT skills, including Microsoft Office suite
  • Experience of audits and working with ISO 9001, 14001, and QHSAS 18001 standards
  • Ability to listen to and motivate employees
  • Proven record of being responsive and innovative
  • Self-motivated with the ability to work flexibly as part of a team
  • Strong organizational skills

About Us:

Tenon FM is a leading Facilities Management company with over 1,700 employees in the UK. We offer a wide range of hard and soft FM services to our clients across the UK. Our people are our greatest asset, and we are committed to providing a positive and supportive work environment.

Our Core Values:

  • Accountable
  • Learn & Grow
  • Ethical
  • Respect
  • Team Work

Our Benefits:

  • Health Cash plan cover for self and any dependent children
  • Access to 24/7 Employee Assistance Programme
  • GP Anytime
  • Workplace pension scheme
  • Rewards platform
  • Free mortgage advice partnered with Charles Cameron & Associates