Cleaning Services Team Lead
2 weeks ago
About the Role:
We are seeking a highly motivated and experienced Cleaning Services Supervisor to join our team at Tenon FM. As a key member of our operations team, you will be responsible for supervising a team of cleaning staff and ensuring the delivery of excellent service to our clients.
Key Responsibilities:
- Supervise and support a team of cleaning staff to ensure the delivery of high-quality service to our clients.
- Build effective relationships with clients and internal stakeholders to ensure excellent service delivery.
- Conduct regular site audits to ensure compliance with company standards and client requirements.
- Support the recruitment and training of new employees, including site familiarisation and cleaning regime training.
- Provide hands-on cleaning support across sites and respond to cleaning requests as required.
- Manage equipment, materials, and stock levels, and make orders as necessary.
- Contribute to and maintain good relationships with customer representatives on site.
About You:
- Proven experience as a Cleaning Services Supervisor or in a similar role.
- Ability to build credible relationships with clients and internal stakeholders.
- Good IT skills, including Microsoft Office suite.
- Experience of audits and working with ISO 9001, 14001, and QHSAS 18001 standards.
- Ability to listen to and motivate employees.
- Proven record of being responsive and innovative.
- Self-motivated with the ability to work flexibly as part of a team.
- Strong organisational skills.
About Us:
Tenon FM is a leading Facilities Management company with over 1,700 employees in the UK. We offer a wide range of hard and soft FM services to our clients, and we are committed to delivering excellent service and building strong relationships with our clients and employees.
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