Assistant Service Delivery Lead

5 days ago


Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

**About Us**

Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts, providing exceptional patient care across three main hospitals. We are committed to delivering world-class services, and as a key member of our team, you will play a vital role in achieving this goal.

**Job Summary**

This exciting opportunity exists for a highly skilled and experienced Assistant Service Delivery Lead to join our Private Patients Unit. As a key member of the team, you will be responsible for leading inpatient service delivery, working closely with administrative teams to drive service excellence and continually improve the service.

**Responsibilities**

  • Lead inpatient service delivery across all PPU sites
  • Work closely with administrative teams to drive service excellence
  • Continually improve the service by monitoring performance, identifying areas for improvement, and developing solutions

**Requirements**

  • Demonstrable experience of working in the private healthcare sector or NHS PPUNHS in a middle management/supervisory/team leader position
  • Significant level of management in a customer service environment
  • Previous experience of line managing staff in a customer service/patient-facing environment
  • Educated to degree level or equivalent experience

**Estimated Salary:** £45,000 - £55,000 per annum (dependent on experience)

As a valued member of our team, you will receive a competitive salary, flexible working arrangements, and opportunities for professional development. If you are a motivated individual looking to make a difference in the NHS, please submit your application.



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