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Insurance Account Manager
2 months ago
We are seeking an experienced Account Handler to join our growing team at Stride Resource Management Ltd.
About the Role:
As an Account Handler, you will be responsible for supporting a designated client portfolio, acting as their first point of contact, and building strong relationships to deliver exceptional customer service.
Key Responsibilities:
- Support a designated client portfolio, providing proactive and reactive support to ensure client satisfaction.
- Act as the primary point of contact for clients, responding to queries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell services.
- Work closely with internal stakeholders to ensure seamless delivery of services and meet client expectations.
Requirements:
- Commercial insurance experience is essential, with a minimum of 3 years' experience in a similar role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Proactive and reactive problem-solving skills, with the ability to work under pressure and meet deadlines.
- Ability to work in a fast-paced environment, with a strong focus on customer service and relationship-building.
What We Offer:
At Stride Resource Management Ltd, we offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.
If you are a motivated and customer-focused individual with a passion for insurance and relationship-building, we would love to hear from you.
