Insurance Account Manager

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Gallagher Full time

About the Role

We are seeking a highly skilled Insurance Account Manager to join our team at Gallagher. As an Insurance Account Manager, you will be responsible for servicing accounts in an efficient and flexible manner, supporting your peers to meet client demands and achieve both renewal retention and growth rates.

Key Responsibilities

  • Control the renewal process for your clients
  • Gather information from Clients and Prospects using superb communication skills
  • Maintain and grow your book of business by chasing and securing new business leads
  • Openly discuss renewal terms with customers and seek alternatives to discuss with them
  • Talk to brokers and gain access to the most competitive terms that meet your clients objectives
  • Visit with clients as appropriate, it's here that your interpersonal skills will shine
  • Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team
  • Identify and act upon new-business opportunities, use sound judgement to recommend them if appropriate

About You

To be successful in this role, you will need to have:

  • Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII
  • Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance
  • Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry
  • Due diligence in administration, policy documents and processes
  • Excellent client service focus; the customer is always your top priority
  • Generate and driving new business using exceptional communication and interpersonal skills
  • Actively deal with ambiguity and have outstanding accuracy and attention to detail
  • Continually building your industry knowledge and seeking development

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we'll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance
  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care


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