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Strategic Retail Director for Jewellery Division

1 month ago


Birmingham, Birmingham, United Kingdom The Fine Jewellery Company Full time
About the Role

Our company, The Fine Jewellery Company, is seeking a highly experienced and skilled Strategic Retail Director for Jewellery Division. This pivotal leadership role will be instrumental in shaping and advancing our strategic vision for the jewellery division, ensuring that both our website and physical store reflect our ambition and resonate with our customer base, whilst delivering on growth and profitability.

Main Responsibilities

• Lead and inspire a team dedicated to achieving excellence in every aspect of the business and ensure profitability, growth and operational efficiency across all channels.

• Full ownership of the P&L for both online and physical retail environments.

• Expertly curate our jewellery product offering through the effective sourcing of new and pre-owned jewellery, using your expert knowledge to negotiate with suppliers and set pricing strategies.

• Appraise and purchase pre-owned/antique jewellery sourced from client sales and auctions.

• Take a leading role in establishing a new brand identity, online/offline look, feel and presence and help define our overall brand strategy. Ensure the brand identity is consistently represented and resonates with our target market both online and offline.

• Collaborate with senior leaders to define long-term strategies that align with the company's goals and market opportunities.

• Ensure that the customer remains at the centre of our focus and that they always receive an intuitive user experience and seamless customer journey in-store and online, delivering a superior brand and shopping experience.

• Continuously analyse competitors and market conditions to identify new opportunities for growth and innovation.

About You

We are seeking an experienced leader with a strong background in jewellery retail or e-commerce. You will be skilled in sourcing, appraising, and pricing jewellery, including pre-owned and antique items. Knowledge of the jewellery industry with an eye for design and detail is also essential. A strategic thinker with the ability to lead teams and drive business growth, as well as a collaborative team player who thrives in a dynamic, fast-paced environment, is what we are looking for.

About Our Company

Our company, The Fine Jewellery Company, is a leading online and offline jewellery retailer with a turnover of £300m annually. We have established a significant presence across Europe and the United States with our comprehensive portfolio of brands. We value integrity, agility, ambition, clarity, and efficiency, and our teams are passionate about delivering excellence in everything we do. If you share our values and are looking for a new challenge, we would love to hear from you.