Business Implementation Specialist

3 weeks ago

York, York City, United Kingdom StarCompliance, LLC Full time
Job Summary

StarCompliance Software is seeking a highly skilled Business Implementation Analyst to join our team. As a key member of our implementation team, you will be responsible for soliciting system configuration requirements, providing implementation services, and identifying market requirements for future product development.

Key Responsibilities

  • Identify client-defined configuration requirements and create implementation project plans
  • Assist client firms with the initial roll-out of the application firm-wide and provide initial client training and implementation support
  • Facilitate user feedback sessions to identify problem areas and clarify feature requests
  • Identify and escalate potential roadblocks/issues and work with Account Management for resolution
  • Transition clients to customer support for ongoing support and on-demand assistance

Requirements

  • 5 years of experience as a business analyst or implementation consultant in software or information services
  • Strong interpersonal skills, analytical and problem-solving skills, and excellent written and verbal skills
  • Experience with SQL/HTML and knowledge of code of ethics regulations and compliance risks ideal

StarCompliance Background Checks

All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial and professional information.

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