Technical Support Specialist for Marine Safety and Sales

12 hours ago


Ipswich, Suffolk, United Kingdom Suffolk Marine Safety Full time

Job Description


We are seeking a Technical Support Specialist to join our team at Suffolk Marine Safety, in Ipswich. This varied and dynamic role combines technical support with customer interaction.


About the Role


As a Technical Support Specialist, Marketing & Sales Assistant, you will be responsible for providing exceptional customer service while supporting our marketing efforts. Your key focus areas include:



  • Technical Support: Troubleshoot and resolve technical issues related to our safety equipment, ensuring timely and efficient resolution for our customers.
  • Marketing Assistance: Contribute to the development and implementation of marketing strategies, leveraging your analytical skills to identify trends and opportunities.
  • Sales Support: Collaborate with our sales team to identify potential leads and provide data-driven insights to drive revenue growth.

Why Choose Suffolk Marine Safety?


We prioritize innovation, customer satisfaction, and employee well-being. As a valued member of our team, you can expect:



  • Ongoing Training and Development: Stay up-to-date with industry developments and best practices through regular training sessions.
  • Career Growth Opportunities: We foster a culture that promotes internal mobility and advancement.
  • Benefits Package: Enjoy a competitive salary, generous leave entitlements, and a comprehensive benefits package.

What You'll Need


To succeed in this role, you should have:



  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and external partners.
  • Strong Analytical Skills: Capacity to analyze complex data, identify trends, and make informed decisions.
  • Technical Aptitude: Familiarity with technical systems and ability to troubleshoot common issues.

Salary Information


The estimated annual salary for this position is around £28,000-£32,000, depending on experience.



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