Technical Support Specialist for Marine Safety and Sales
12 hours ago
Job Description
We are seeking a Technical Support Specialist to join our team at Suffolk Marine Safety, in Ipswich. This varied and dynamic role combines technical support with customer interaction.
About the Role
As a Technical Support Specialist, Marketing & Sales Assistant, you will be responsible for providing exceptional customer service while supporting our marketing efforts. Your key focus areas include:
- Technical Support: Troubleshoot and resolve technical issues related to our safety equipment, ensuring timely and efficient resolution for our customers.
- Marketing Assistance: Contribute to the development and implementation of marketing strategies, leveraging your analytical skills to identify trends and opportunities.
- Sales Support: Collaborate with our sales team to identify potential leads and provide data-driven insights to drive revenue growth.
Why Choose Suffolk Marine Safety?
We prioritize innovation, customer satisfaction, and employee well-being. As a valued member of our team, you can expect:
- Ongoing Training and Development: Stay up-to-date with industry developments and best practices through regular training sessions.
- Career Growth Opportunities: We foster a culture that promotes internal mobility and advancement.
- Benefits Package: Enjoy a competitive salary, generous leave entitlements, and a comprehensive benefits package.
What You'll Need
To succeed in this role, you should have:
- Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and external partners.
- Strong Analytical Skills: Capacity to analyze complex data, identify trends, and make informed decisions.
- Technical Aptitude: Familiarity with technical systems and ability to troubleshoot common issues.
Salary Information
The estimated annual salary for this position is around £28,000-£32,000, depending on experience.
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