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Customer Service Representative
2 months ago
At Standard Aero, we are seeking a highly skilled and motivated Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Provide timely and effective support to customers through various communication channels, including phone, email, and in-person interactions.
- Process customer transactions, including quotations, purchase orders, and invoicing, while ensuring accuracy and attention to detail.
- Collaborate with internal teams, including finance and operations, to resolve customer issues and improve overall customer experience.
- Stay up-to-date with company policies, procedures, and products to provide informed and accurate support to customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong financial acumen, including knowledge of financial terminology and processes.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluent communication in English language.
- Ability to work effectively in a team environment and contribute to the success of the team.
- Customer-facing experience in a similar role.
- Knowledge of financial software and systems.
- Ability to work flexible hours and travel within the UK and internationally, as required.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
