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Customer Service Representative
1 month ago
As a Customer Service Representative at Halfords, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. With a focus on delivering first-class customer service, you will be responsible for scheduling repair work and MOTs, maintaining accurate records, and communicating with customers in a clear and concise manner.
You will be part of a dynamic team that is passionate about delivering outstanding customer experiences. Your excellent communication skills, proactive approach, and ability to problem-solve will enable you to find practical solutions for customers and build lasting relationships.
Key responsibilities include:
- Providing exceptional customer service and support
- Scheduling repair work and MOTs
- Maintaining accurate records
- Communicating with customers in a clear and concise manner
- Building lasting relationships with customers
Requirements include:
- Experience of delivering first-class customer service
- Excellent communication skills
- A proactive approach to helping customers
- The ability to problem-solve and find practical solutions for customers
At Halfords, we are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
