Customer Service Liaison

4 weeks ago


East Grinstead, West Sussex, United Kingdom Huntress Full time

We are seeking a skilled Customer Service Liaison to join our team at Huntress. This role involves providing administration support across the business and utilizing your fluent Italian language skills to communicate with customers.

Main duties and responsibilities include:

  • Enrolling customers who are interested in services and sending out confirmation notifications
  • Answering queries pre and post enrolment in both English and Italian
  • Processing all cancellation or deferral requests
  • Rescheduling start dates
  • Checking and approving any requests from customers concerning additional support

To be successful in this role, you must be able to multitask, have excellent attention to detail, possess a confident phone manner and be a strong team player. In return, our client offers a store discount card.



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