Client Support Professional
2 months ago
We are seeking a Client Support Professional to join our team at beBee Professionals. As the primary point of contact for customers, you will be responsible for handling inquiries, providing product information, and resolving issues in a timely and efficient manner.
Key Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, and chat.
- Provide accurate and timely information to customers.
- Work collaboratively with other departments to ensure customer satisfaction.
- Assist with administrative tasks as needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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