Service Excellence Coordinator

5 days ago


Rickmansworth, Hertfordshire, United Kingdom The Cricketers Full time

The Cricketers is seeking a highly motivated and people-focused Service Excellence Coordinator to help drive service excellence and deliver outstanding customer experiences. As our Assistant Manager, you will be responsible for leading a team of dedicated professionals to ensure that every guest has an exceptional visit.

We offer a competitive salary of £29,500 per annum, plus benefits such as a generous pension scheme and opportunities for career development.

About the Role:

We are looking for a charismatic and empathetic individual who can inspire and empower their team to provide world-class service. Your key responsibilities will include:

  • Leading by example and promoting a culture of excellence
  • Maintaining high standards of customer satisfaction and loyalty
  • Coaching and developing team members to achieve their full potential
  • Collaborating with other departments to drive business growth and improvement

What We Offer:

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a passionate and dedicated team
  • A comprehensive induction program to help you settle into your new role


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