Service Excellence Coordinator
5 days ago
The Cricketers is seeking a highly motivated and people-focused Service Excellence Coordinator to help drive service excellence and deliver outstanding customer experiences. As our Assistant Manager, you will be responsible for leading a team of dedicated professionals to ensure that every guest has an exceptional visit.
We offer a competitive salary of £29,500 per annum, plus benefits such as a generous pension scheme and opportunities for career development.
About the Role:
We are looking for a charismatic and empathetic individual who can inspire and empower their team to provide world-class service. Your key responsibilities will include:
- Leading by example and promoting a culture of excellence
- Maintaining high standards of customer satisfaction and loyalty
- Coaching and developing team members to achieve their full potential
- Collaborating with other departments to drive business growth and improvement
What We Offer:
In addition to a competitive salary and benefits package, we offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A chance to work with a passionate and dedicated team
- A comprehensive induction program to help you settle into your new role
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