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Blockchain Event Ticketing Manager

2 months ago

London, Greater London, United Kingdom Paris Blockchain Week Full time
{"title": "Event Ticketing and Registration Manager", "subtitle": "Join our team and take on a challenging role in the blockchain industry.", "content": "

We are seeking a highly skilled Event Ticketing and Registration Manager to join our team at Paris Blockchain Week. As a key member of our marketing team, you will be responsible for the configuration, management, and optimization of our event ticketing and registration platform.

Key Responsibilities:

  • Configure and maintain the event ticketing and registration platform to meet the needs of our events.
  • Manage ticketing tiers, pricing structures, discount codes, and special offers.
  • Ensure the platform is user-friendly and accessible to all potential attendees.

Data Management and Reporting:

  • Ensure end-to-end tracking is in place to report on marketing channel performance by ticket volume and revenue.
  • Oversee the accurate collection and secure storage of attendee data.
  • Generate and analyze reports on ticket sales, attendee demographics, and other relevant metrics.
  • Provide insights and recommendations based on data analysis to improve future events.

Customer Support:

  • Act as the primary point of contact for ticketing and registration inquiries.
  • Resolve issues related to ticket purchases, cancellations, refunds, and access.
  • Provide exceptional customer service to enhance the attendee experience.

Collaboration and Coordination:

  • Work closely with the marketing and communications teams to ensure ticketing information is accurately communicated.
  • Collaborate with event planners and coordinators to align ticketing and registration processes with event logistics.
  • Coordinate with finance to manage ticket revenue and financial reporting.

Platform Optimization:

  • Continuously assess and improve the functionality and efficiency of the ticketing platform.
  • Implement best practices for ticketing and registration processes.
  • Stay up-to-date with the latest ticketing technologies and trends to enhance the attendee experience.

Requirements:

  • Proven experience in managing event ticketing and registration platforms.
  • Strong technical skills, including proficiency with ticketing platforms and CRM systems.
  • Excellent data management and analytical skills.
  • Exceptional organizational and multitasking abilities.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Fluency in English; additional languages are a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Professional development and growth opportunities.
  • A collaborative and supportive work environment.

About Us:

Paris Blockchain Week is a leading event in the blockchain industry, bringing together industry leaders, entrepreneurs, and innovators to explore the latest developments and trends. We are committed to delivering high-quality events that provide valuable insights and networking opportunities.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications. Please send your application to [insert email address] with the subject line "Event Ticketing and Registration Manager - [Your Name]".

"}