Senior Dynamics Functional Support Specialist
3 weeks ago
Job Description
Key Responsibilities
- Provide expert support to the user base for Microsoft Dynamics 365 (D365) enquiries and ensure timely resolution of issues.
- Offer subject matter expertise on key D365 modules, driving user adoption and ensuring seamless integration with existing processes.
- Contribute to the successful deployment of D365, collaborating with cross-functional teams and stakeholders to deliver high-quality solutions.
- Promote the governance of the D365 solution, developing and maintaining standardized processes and procedures to ensure efficient and effective operation.
- Develop and maintain operating procedures, ensuring compliance with company policies and procedures.
About the Role
This exciting opportunity is part of Renishaw's global digital transformation programme, focusing on the replacement of existing systems with Microsoft Dynamics D365. As a key member of the Commercial Services function, you will be based at the Renishaw New Mills site and will have the opportunity to work on future implementations, contributing to the growth and success of the company.
Requirements
- Proven understanding of CRM or ERP concepts and functionalities, with a strong background in Microsoft Dynamics 365.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders, customers, and partners.
- Ability to be flexible, multi-tasking, and organize priorities in a fast-paced work environment, maintaining a high level of focus and accuracy.
- Good business acumen and educated to a higher education level.
- Desirable requirements include previous exposure to large, complex systems implementation projects, some background knowledge of Renishaw's D365 Programme, and experience working in a subsidiary operational environment.
Benefits
Renishaw offers a highly desirable benefits package, including a 9% non-contributory pension, discretionary annual bonus, subsidized onsite restaurants and coffee shops, free parking, car sharing scheme, and 24-hour fitness centers. The company also promotes a healthy work-life balance, with a hybrid working policy allowing for a combination of home and office-based working depending on the nature of the role.
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