Milestone House Officer
3 weeks ago
About the Role
We are seeking an enthusiastic and dedicated Officer to join our team at Milestone House, the emergency accommodation for homeless people in Derby.
Key Responsibilities
- Provide support and advice to vulnerable individuals who find themselves homeless
- Maintain a high-quality customer service focus in all aspects of the role
- Complete and review needs, risk assessments, and support plans within procedural time frames
- Take part in providing training, guidance, and support on day-to-day activities that develop skills and abilities for independent living
Requirements
- Experience of working with vulnerable customer groups
- Understanding of safeguarding and the support available to homeless people
- Empathy with the customer group and a passion to go the extra mile
What We Offer
- Excellent terms and conditions, including flexible working, work-life balance, and a local government pension scheme
- Employee health initiatives and green travel options
How to Apply
Please use the links below to download supporting information before filling in the application form.
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