Education Technology Support Expert
2 weeks ago
Do you have what it takes to deliver exceptional customer service and support in an IT environment? R.M Education Limited is seeking a highly skilled and motivated IT Support Engineer to join our team and help us achieve our mission of improving education outcomes and enhancing the learning experience for students around the world.
The Role
As an IT Support Engineer, you will be responsible for providing technical assistance to school users, reporting service issues, and collaborating with our internal teams to ensure seamless delivery of our solutions. You will work closely with our service desk team to deliver exceptional customer service and support, using your expertise in Microsoft 365 and/or Google Workspace, and ITIL methodology.
The Benefits
We offer a competitive salary of £35,000 per annum, as well as benefits and opportunities for professional growth. In addition, we are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment.
The Ideal Candidate
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong understanding of the required technologies. If you are passionate about delivering exceptional customer service and working collaboratively with our team, we encourage you to apply for this exciting opportunity.
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