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Customer Service Representative

2 months ago

Coleshill, Warwickshire, United Kingdom Pertemps Bond Full time

Customer Service Advisor Role

**About the Role**

We are seeking a skilled Customer Service Advisor to join our team at Pertemps Bond. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

* Communicate effectively with customers and business partners regarding orders, queries, and sales
* Develop and maintain knowledge of products, services, and systems
* Handle a high volume of customer inquiries via phone and email
* Build and maintain long-term relationships with customers to understand their needs
* Provide administrative support to sales teams across all business lines

**Requirements**

* Excellent communication and interpersonal skills
* Strong willingness to learn about the industry and company products
* Previous customer service experience is essential for this role
* Excellent organizational and problem-solving skills

**What We Offer**

* Competitive pay rate of £12.63 per hour
* Flexible working hours, Monday to Friday
* Opportunity to work with a world-leading client in Coleshill

**If you are a motivated and customer-focused individual looking for a new challenge, please apply now.**