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Food Service Team Lead

2 months ago

Edinburgh, Edinburgh, United Kingdom Aramark Full time
About the Role

We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Aramark. As a key member of our front-of-house team, you will be responsible for overseeing the day-to-day operations of our food service area, ensuring exceptional customer service and a seamless dining experience for our clients.

Key Responsibilities
  • Lead and manage a team of support staff to ensure efficient and effective service delivery.
  • Oversee the preparation and presentation of food and beverages, ensuring high standards of quality and presentation.
  • Manage customer complaints and feedback, ensuring prompt and effective resolution.
  • Collaborate with colleagues to achieve business objectives and improve customer satisfaction.
  • Conduct regular stock counts and maintain accurate records.
  • Identify and develop opportunities for team members to grow and develop their careers within Aramark.
Requirements
  • At least 1 year of experience in a similar role, preferably in the food service industry.
  • Proven track record of delivering exceptional customer service and leading high-performing teams.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of food safety and health and safety procedures.
About Aramark

Aramark is a leading service and solutions provider in Northern Europe, dedicated to delivering exceptional service and solutions to our clients. We believe in the importance of developing our people and providing opportunities for growth and development.