Cybersecurity Operations Center Lead

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time
Senior Security Operations Center Analyst

Blackhawk Network is the global leader in branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. Our portfolio includes Gift Card & eGift products, promotions, and distribution that grow revenue faster, Rewards & Incentives that build loyalty and acquisition, and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways.

We are seeking a highly skilled and experienced Level 3 Security Operations Center (SOC) Analyst to join our elite team. In this critical role, you will be responsible for leading and executing advanced security investigations, providing expert guidance to other analysts, and proactively hunting for hidden threats within our network. You will be at the forefront of our defense, identifying and mitigating complex security incidents that could impact our organization.

Key Responsibilities:
  • Lead and conduct complex security investigations of high-priority incidents, utilizing advanced analysis techniques and threat intelligence.
  • Deep dive into technical details of incidents, including malware analysis, memory forensics, and network traffic analysis.
  • Proactively hunt for threats using advanced techniques like statistical anomaly detection and behavioral analysis.
  • Develop and implement custom detection rules and threat hunting playbooks.
  • Provide technical guidance and mentorship to Level 1 and Level 2 analysts.
  • Stay up-to-date on the latest hacking techniques, emerging threats, and vulnerabilities.
  • Collaborate with other security teams, such as incident response, threat intelligence, and vulnerability management, to improve overall security posture.
  • Communicate effectively with technical and non-technical stakeholders regarding security risks and incidents.
  • Document and report on security findings in a clear and concise manner.
  • Contribute to the continuous improvement of the SOC's processes and procedures.

We offer a competitive range of Employee Benefits that are designed to give all our employees a better quality of work-life, decrease stress, and foster a great culture. Our benefits include a contributory Pension, 25 days annual leave, life assurance & group income protection, and a wide variety of other benefits to support your physical and mental health.

Additionally, we offer flexible hybrid working, additional leave for your wedding and volunteering, enhanced maternity, paternity, and adoption pay, and ad hoc appreciation days each year. We also offer a variety of ways for you to save money, including savings of up to 15% at various retailers by using your bYond card, techscheme, green car scheme, and season ticket loans.



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