Housekeeping Supervisor

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Hoar Cross Hall Full time

Housekeeping Supervisor Role

About the Role:

We are seeking a highly organized and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping team. As a key member of our hospitality team, you will be responsible for ensuring high standards of cleanliness in our guest rooms and public areas.

Key Responsibilities:

  • Supervise and manage a team of housekeeping staff to ensure efficient and effective cleaning operations.
  • Conduct regular inspections to ensure high standards of cleanliness and report any maintenance issues to the relevant teams.
  • Assist in training and induction of new team members to ensure they are equipped to meet our high standards.
  • Liaise with Reception to ensure guest requests and needs are met.
  • Perform audits and record equipment conditions to ensure functionality and efficiency.

Requirements:

  • Proven housekeeping experience in a similar setting.
  • Previous managerial experience in a similar role.
  • Friendly, conscientious, and positive attitude.
  • Strong communication skills with the ability to give clear instructions and resolve issues efficiently.

What We Offer:

  • Competitive rate of pay.
  • Complimentary use of our leisure and spa facilities.
  • Free lunch from our staff canteen.
  • Complimentary spa day at Eden Hall on work anniversaries.
  • Employee benefits program.
  • Free parking.
  • Discount on overnight stays and spa days.
  • 30% discount on food and drink.
  • Excellent induction and training program.
  • Opportunities for professional development and career advancement.

Why Hoar Cross Hall?

We are a luxury spa resort nestled in the heart of Staffordshire, offering an unrivalled guest experience. Our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. We are committed to delivering exceptional service and creating unforgettable memories for our guests.

Shift Patterns:

  • 40 hours per week.
  • 5 days out of 7 per week.
  • Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.


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