Global Marketing Strategist

3 weeks ago

Manchester, United Kingdom THG Full time

About THG

THG is a pioneering technology group that specialises in taking brands direct to consumers, leveraging its fully integrated digital commerce ecosystem, THG Ingenuity. Our portfolio includes Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our comprehensive approach.

We handle everything in-house, from technology and content creation to e-commerce, marketing, manufacturing, new product development, and logistics. This holistic approach enables us to fully realise our vision and maintain our leadership in the rapidly evolving global industry.

About THG Ingenuity

THG Ingenuity is a cutting-edge digital commerce ecosystem designed to power brands without limits. Our global end-to-end tech platform comprises three products: THG Commerce, THG Studios, and THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Job Description:

The Senior Client Marketing Manager will be the point of contact for Ingenuity's global partners, responsible for managing client expectations and ensuring strategies across channels meet objectives. The role involves regular interaction with clients and delivering outstanding results, supported by channel experts including Influencers, SEO, PPC, Content, Affiliates, Paid Social, Social Media, and CRM.

Key Responsibilities:

  • Be the senior point of contact for clients for marketing delivery, strategy, and output.
  • Manage channel experts in PPC, SEO, Paid Social, CRM, Influencer, and others, setting expectations and ensuring delivery meets requirements.
  • Work with trading leads to establish calendars and align marketing budgets and campaigns to support execution.
  • Prioritise channel action plans relating to clients, including setting timelines and deadlines as necessary.
  • Project manage marketing and creative for clients.
  • Market insight and trends for verticals.
  • Creative management – ensure assets are available to channels for launches, merchandising imagery, events, and marketing materials.
  • Manage and grow customer loyalty for clients, covering referrals, retention, advocacy, and CLV optimisation strategies.
  • Identify and set key initiatives for marketing improvements for clients.
  • Brief plans, targets, weekly updates, and monthly updates.
  • Lead on the weekly and monthly reporting provided to clients.
  • Own the full customer cycle for clients, covering awareness, consideration, acquisition, engagement, and retention.
  • Work with channel leads on relationships with media partners, such as Google research and data insight for beauty in the US.
  • Collaborate with client product teams to understand product positioning and target audiences, feeding back into channel teams to refine plans.

Requirements:

  • Commercially astute, ambitious, and driven; hungry for success and responsibility.
  • Experience in managing budgets, marketing calendars, sales forecasts, and marketing channel traffic overviews.
  • Manages time efficiently, enjoys problem-solving, and finding effective yet scalable solutions.
  • Experience working in a fast-paced e-commerce environment; online retailing knowledge preferred.
  • Strong communication skills; has worked exceptionally as part of a wider team and has experience in managing others.
  • Has client-facing experience or similar; working with third-party/external partners.
  • Entrepreneurial thinkers welcome – those able to think outside the box best suited to a true 'start-up', agile environment with responsibility for key decision-making.

Salary: £60,000 - £80,000 per annum, depending on experience.

Benefits:

  • Access bespoke development programmes designed and developed by our in-house L&D team.
  • Continued development through our upskilling programme delivered in partnership with an industry-leading training provider.
  • 25 days annual leave plus bank holidays.
  • Don't want to work on your birthday? Enjoy your day off on us
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12-months.

Wellbeing Support:

  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.

Other Perks:

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.

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