Christmas Seasonal Sales Associate

4 weeks ago


London, Greater London, United Kingdom Jo Malone London Full time

About the Role


We are seeking a highly motivated and enthusiastic Christmas Team Member to join our Jo Malone London store team in Covent Garden. As a key member of our team, you will be responsible for delivering exceptional customer experiences, building rapport, and exceeding customer expectations.


Key Responsibilities



  • Maximise sales and contribute to daily and weekly store targets during our peak trading period.
  • Support colleagues, working as part of a team focused on creating a memorable customer experience.
  • Educate customers on product features and benefits, adhering to all store/company retail housekeeping, health & safety, and security standards.
  • Make our stores peak ready by supporting the management team with visual merchandising changes and stock management.
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment processes.

Benefits



  • Flexibility - We offer a variety of rotas and contracts to meet a number of schedules.
  • Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off.
  • Brand Incentives – We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses, and many more.

Requirements



  • Passionate and enthusiastic about our brands.
  • Great communicator, able to positively engage with our customers.
  • Flexibility to work across peak in the six weeks leading up to Christmas.
  • Positive outlook and accommodating, can-do attitude.
  • Responsive to business needs, proactive to go above and beyond.
  • Previous retail, sales, or customer service experience is desirable.


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