Christmas Seasonal Sales Associate

6 days ago


London, Greater London, United Kingdom Tom Ford Full time
Tom Ford - Christmas Specialist - Selfridges - Variable Hours

Christmas Team Member Role

We are seeking a passionate and enthusiastic individual to join our Christmas team as a Christmas Team Member.

As a Christmas Team Member, you will be responsible for engaging with our customers, maximising sales and being a part of our highly performing teams during our peak trading period.

Key Responsibilities:

  • Deliver exceptional customer experience, building rapport and exceeding expectations.
  • Contribute to daily and weekly store targets during our Peak Trading period.
  • Support colleagues, working as part of a Team focused on creating a memorable customer experience.
  • Educate customers as relevant to their need on product features and benefits.
  • Adhere to all store/company retail housekeeping, health & safety and security standards.
  • Make our stores peak ready by supporting the management team with visual merchandising changes and stock management.
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process.
  • Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilizes.

Benefits

We offer a variety of rotas and contracts to meet a number of schedules.

Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off.

Brand Incentives – We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses and many more.

Qualifications

We are looking for someone with:

  • Passion and enthusiasm about our brands.
  • Great communication skills, able to positively engage with our customers.
  • Flexibility to work across peak in the six weeks leading up to Christmas.
  • A positive outlook and accommodating, can-do attitude.
  • Responsiveness to business needs, proactive to go above and beyond.
  • Previous retail, sales or customer service experience is desirable.

Job Details

Job: Retail - Store

Primary Location: GB-ENG-London

Job Type: Seasonal Help

Schedule: Full-time

Shift: Variable

Job Number: 2412892



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