Croydon Library Services Manager

2 days ago


Croydon, Greater London, United Kingdom Croydon Council Full time

Croydon Council is seeking a highly skilled and experienced professional to lead our library services team. As a key member of our leadership team, you will be responsible for managing and motivating a team of staff to deliver high-quality customer service.

Job Overview

This role is a great opportunity to work in a dynamic and forward-thinking organization that values diversity and inclusivity. You will be based in one of our libraries and will be responsible for leading a team of staff to deliver activities and events that engage with customers of all ages.

Key Responsibilities
  • Manage and motivate a team of staff to deliver excellent customer service
  • Support the delivery of activities and events that engage with customers of all ages
  • Develop and implement plans to improve customer satisfaction and engagement
About You

We are looking for someone who has a passion for delivering excellent customer service and has experience of managing a team. You should have excellent communication skills and be able to work effectively in a team environment. You should also have knowledge of libraries and the community they serve.

What We Offer

Croydon Council offers a competitive salary and benefits package including pension scheme, flexible working arrangements and opportunities for career development. We are committed to equality and diversity and welcome applications from candidates from all backgrounds.

Estimated salary: £34,416 - £35,448 per annum (dependent on experience)



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