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Welcome Ambassador

2 months ago

Birmingham, Birmingham, United Kingdom Portico Full time

About Portico

We are a dynamic and inclusive organization that values hard work, dedication, and a passion for delivering exceptional customer service. Our unique culture is built on the principles of empowerment, growth, and fun, making us a great place to work and develop your career.

Our Team

We are a diverse and vibrant team of individuals who share a common goal of providing outstanding service to our clients and colleagues. As a Welcome Host, you will be part of a close-knit team that values collaboration, open communication, and mutual respect.

The Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Welcome Host. As a key member of our front desk team, you will be responsible for providing a warm and welcoming experience for our clients and colleagues. Your duties will include:

  • Meet and greet clients and colleagues
  • Manage front desk operations, including room bookings and administration tasks
  • Liaise with Office Managers and contractors
  • Provide exceptional customer service and support

What We Offer

We offer a competitive salary of £25,809, plus a range of benefits, including:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform
  • Meals on duty

Requirements

To be successful in this role, you will need to have:

  • Excellent communication and computer skills
  • A proactive attitude and flexibility
  • The ability to work with different teams and individuals
  • A genuine passion for delivering exceptional customer service

What's Next?

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.