Switchboard Coordinator
3 weeks ago
About the Role
The Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to all inquiries.
Main Responsibilities
- Respond to internal and external calls in a confident, courteous, and polite manner.
- Be conversant with all associated information relevant to the switchboard, including emergency procedures and policies.
- Implement the Major Incident Policy in conjunction with Senior Management, Ambulance Services, and Police.
- Cover reception duties and deal with all enquiries as required.
About Us
The Princess Alexandra Hospital NHS Trust provides a full range of general acute, outpatient, and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford, and Epping.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
- Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts.
- Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.
- Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills, and talents, working together to find new and better ways to care.
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
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Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a key member of the Switchboard department, you will be responsible for answering and managing all calls received at the Switchboard.You will be required to monitor and manage all alarms in the Switchboard department, ensuring that all calls...
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Switchboard Coordinator
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Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeAbout the RoleThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to all inquiries.Main ResponsibilitiesRespond to internal and external calls in a...
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Switchboard Coordinator
4 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeAbout the RoleThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to all inquiries.Main ResponsibilitiesRespond to internal and external calls in a...
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Switchboard Coordinator
4 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a key member of the Switchboard department, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to internal and external callers.Main DutiesRespond to all calls...
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Switchboard Coordinator
4 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a key member of the Switchboard department, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to internal and external callers.Main DutiesRespond to all calls...
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Switchboard Coordinator
3 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryWe are seeking a skilled Switchboard Operator to join our team at The Princess Alexandra Hospital NHS Trust. As a key member of our switchboard team, you will be responsible for answering and managing all calls received at the switchboard, ensuring a timely and professional response to our patients and visitors.Main ResponsibilitiesRespond to all...
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Switchboard Coordinator
3 weeks ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryWe are seeking a skilled Switchboard Operator to join our team at The Princess Alexandra Hospital NHS Trust. As a key member of our switchboard team, you will be responsible for answering and managing all calls received at the switchboard, ensuring a timely and professional response to our patients and visitors.Main ResponsibilitiesRespond to all...
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Switchboard Coordinator
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Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, as well as monitoring and managing alarms in the Switchboard department.This role requires flexible working to ensure all calls...
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Switchboard Coordinator
1 week ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeJob SummaryThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. This role is responsible for answering and managing all calls received at the Switchboard, as well as monitoring and managing alarms in the department.The ideal candidate will have good communication skills, be able to work in a fast-paced...
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Switchboard Coordinator
1 month ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeAbout the RoleThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to all inquiries.Main ResponsibilitiesRespond to internal and external calls in a...
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Switchboard Coordinator
1 month ago
Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full timeAbout the RoleThe Princess Alexandra Hospital NHS Trust is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for answering and managing all calls received at the Switchboard, ensuring a timely and professional response to all inquiries.Main ResponsibilitiesRespond to internal and external calls in a...
