Technical Support Specialist

2 weeks ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

Job Summary

University Hospitals Coventry and Warwickshire NHS Trust's ICT Department is seeking a skilled Technical Support Analyst to join their team. This role offers an exciting opportunity to learn new skills and contribute to the delivery of exceptional IT services.

Main Responsibilities

As a Technical Support Analyst, you will be responsible for providing end-user hardware and software support, utilizing the ITIL framework for incident, change, request, and problem management. You will also undertake acceptance testing, software loading and configuration, and troubleshooting of desktop end-user Information and Communications Technology (ICT) equipment.

Key Skills and Qualifications

The ideal candidate will possess excellent technical, interpersonal, and communication skills, with the ability to work independently and as part of a large team. You will be conversant with the principles, configuration, and use of the Trust's standard computer operating systems, such as Microsoft Windows and UNIX technologies.

About the Trust

University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust in the UK, rated as good by the Care Quality Commission. We are committed to building an organization that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

What We Offer

We offer a wide range of learning and development opportunities, a dynamic and supportive work environment, and the chance to work with a talented team of professionals. If you are a motivated and enthusiastic individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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