IT Support Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time
Job Title: IT Support Officer

We are seeking a skilled and motivated IT professional to join our Business Support IT team as an IT Support Officer. As a key member of our team, you will play a vital role in providing an outstanding customer-focused IT support service to our internal customers.

Key Responsibilities:
  • Provide technical support to over 140 users across multiple sites in Edinburgh and Fife.
  • Field support requests via email, phone, and in-person, recognizing and responding sensitively to individual needs.
  • Maintain our servers and networking infrastructure, ensuring a high level of service availability.
  • Support our older applications and roll out new systems, ensuring seamless integration.
  • Empower our people to get the most from our technology, driving business value and efficiency.
Requirements:
  • IT-related qualification and/or at least 3 years' proven experience in a similar role.
  • Experience of supporting IT and networks in multiple sites.
  • Excellent communication and people skills.
  • Commitment to customer care and continuous improvement.
  • Ability to work independently and prioritize tasks.
  • Experience in supporting MS Office, Windows Server, Azure, Intune, and MSSQL.
  • Desirable experience in creating reports using SQL Server Reporting Services and supporting housing management systems in the social housing sector.
  • Full driving license and access to your own transport is essential.
About Us:

Viewpoint's vision is to create Joy in Later Years. We operate 2 care homes and house over 1300 tenants in Edinburgh, the Lothians, and Fife.

For a comprehensive list of the essential and desirable criteria required for the posts, please refer to the relevant Job Description and Person Specification attached.

To apply for the vacancy, please complete our online application form. When completing the form, please refer to our Job Description and Person Specification as we are looking for you to evidence and demonstrate in the personal statement section of our online application why you are the best person for this role.

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    We are seeking a skilled IT Support Specialist to join our team at Dunedin IT Limited. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients across Scotland and England.Key Responsibilities:Provide technical support to clients via phone and email.Install and configure new technology at client sites.Work on...

  • Datacentre Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Anglia IT Recruitment Full time

    Datacentre Support SpecialistWe are seeking a skilled Datacentre Support Specialist to provide L/3 hardware break fix support to our HPE X86 estate.The ideal candidate will have a proven background in providing L/3 hardware support within a Datacentre environment and be proficient in tools such as Part surfer, Intelligent provisioning, CMDB, and...

  • Administrative Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hays Business Support Full time

    Job Summary:As an Administrative Support Specialist at Hays Business Support, you will provide high-level administrative support to a small group of fee earners in a reputable law firm located in Edinburgh City Centre. Your responsibilities will include managing monthly billing processes, drafting and proofreading important legal documents, booking travel...

  • IT Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Dunedin IT Limited. As a key member of our helpdesk team, you will be responsible for providing technical support and assistance to our clients across Scotland and England.Key Responsibilities:Provide technical support and assistance to clients via phone and email.Perform...

  • IT Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    About the RoleWe are seeking an IT Support Engineer to join our team at Dunedin IT Limited, based in our Glasgow office. As a key member of our helpdesk team, you will provide technical support to our clients across Scotland and England.Key ResponsibilitiesProvide first-line technical support to clients via phone and email.Perform on-site visits to install...

  • IT Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    About the RoleWe are seeking an IT Support Engineer to join our team at Dunedin IT Limited, based in our Glasgow office. As a key member of our helpdesk team, you will provide technical support to our clients across Scotland and England.Key ResponsibilitiesProvide first-line technical support to clients via phone and email.Perform on-site visits to install...

  • IT Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    About the RoleWe are seeking an IT Support Engineer to join our team at Dunedin IT Limited, based in our Glasgow office. As a key member of our helpdesk team, you will provide technical support to our clients across Scotland and England.Key ResponsibilitiesProvide first-line technical support to clients via phone and email.Perform on-site visits to install...

  • IT Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time

    About the RoleWe are seeking an IT Support Engineer to join our team at Dunedin IT Limited, based in our Glasgow office. As a key member of our helpdesk team, you will provide technical support to our clients across Scotland and England.Key ResponsibilitiesProvide first-line technical support to clients via phone and email.Perform on-site visits to install...

  • Personal Care Specialist

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Bespoke Support Full time

    About the Role:We are seeking a dedicated and compassionate Personal Care Specialist to join our team at Bespoke Support in Dumfries.Job Summary:As a Personal Care Specialist, you will provide high-quality support to individuals in their own homes, promoting their independence and well-being.Key Responsibilities:Assist with daily household tasks such as...

  • Legal Support Assistant

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hays Business Support Full time

    Job SummaryWe are seeking a highly organized and efficient Administrative Assistant to provide support to our team of fee earners in a reputable law firm located in Edinburgh City Centre.Key ResponsibilitiesProviding administrative and secretarial support to a small group of fee earnersDrafting and proofreading important legal documentsBooking travel and...

  • Academic Support Specialist

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Randstad Student Support Full time

    We are seeking a reliable individual to support students with disabilities in note-taking during classes. This part-time opportunity offers an attractive hourly rate, allowing you to contribute to the academic success of students while earning a competitive wage. Key responsibilities include attending classes with students, taking notes in a timely and...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Title: IT Support SpecialistJob Description:We are seeking an experienced IT Support Specialist to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing technical support to our clients, resolving hardware and software issues, and maintaining our ticketing system.Key...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom KnoWho Full time

    IT Support SpecialistAt KnoWho, we're seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients. Your primary duties will include troubleshooting and resolving technical issues, as well as providing training and guidance to our clients on the use of our technology...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time £24,000 - £26,000

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at Cathcart Technology. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at Cathcart Technology. As an IT Support Specialist, you will be the first point of contact for our users, providing technical support and assistance with IT-related issues.Key Responsibilities:Provide technical support and assistance to users via phone, email, and...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time £24,000 - £26,000

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at Cathcart Technology. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time £24,000 - £26,000

    Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Cathcart Technology. As an IT Support Specialist, you will be the first point of contact for our users, providing technical support and assistance with a range of IT issues.Key Responsibilities:- Provide technical support and assistance to users via phone,...

  • IT Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom KnoWho Full time

    Job OpportunityAt KnoWho, we're seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Providing technical support for Microsoft Office 365/Azure, Exchange Online, SharePoint, and...

  • Career Development Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays is a global leader in specialist recruitment and workforce solutions, with over 50 years of business success.The OpportunityWe are seeking an ambitious sales-driven individual to join our team as a Recruitment Consultant. As a Recruitment Consultant, you will have the opportunity to develop a long-term career in...

  • Career Development Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays is a global leader in specialist recruitment and workforce solutions, with over 50 years of business success.The OpportunityWe are seeking an ambitious sales-driven individual to join our team as a Recruitment Consultant. As a Recruitment Consultant, you will have the opportunity to develop a long-term career in...