Customer Support Representative
3 weeks ago
About this role
We're looking for a Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you'll be responsible for providing exceptional support to our customers, helping them with their financial queries and concerns.
Key responsibilities
- Provide timely and effective support to customers via phone, email, and social media
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with colleagues to ensure seamless customer service
- Stay up-to-date with product and service knowledge to provide accurate information to customers
About you
We're looking for someone who is passionate about delivering excellent customer service, has excellent communication skills, and is able to work well under pressure. If you're a team player who is committed to providing a positive experience for our customers, we'd love to hear from you.
What we offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to work with a leading financial services company
How to apply
If you're interested in this role, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
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