Veterinary Practice Support Specialist

1 month ago


London, Greater London, United Kingdom IDEXX GmbH Full time
About the Role

We are seeking a skilled Veterinary Practice Support Specialist to join our team at IDEXX GmbH. As a key member of our customer support team, you will provide high-quality support to veterinary professionals worldwide, ensuring they get the most out of our ezyVet software.

Your primary responsibilities will include:

  • Providing email and phone support to customers, addressing their queries and concerns related to the use of our practice management software.
  • Creating customer-facing knowledge base articles to address common support inquiries, enhancing the customer self-service experience.
  • Developing expertise in our software and staying up-to-date with new features and releases.
  • Collaborating with our team to resolve complex technical issues and provide innovative solutions.

What We Offer

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including annual bonuses, medical insurance, and a pension contribution.
  • The chance to work with a leading company in the veterinary software industry, making a real difference in the lives of pets and their owners.

About Us

IDEXX GmbH is a global leader in veterinary diagnostics and software solutions. We are committed to helping pet owners, veterinarians, and animal health professionals improve the health and well-being of animals worldwide.



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