Chief Service Manager

2 weeks ago


London, Greater London, United Kingdom Belmond Management Limited Full time

Belmond Management Limited: Chief Steward Role

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The ideal candidate will lead a team of professionals delivering exceptional service standards in all areas of food and beverage, housekeeping, guest satisfaction, and team welfare.

  • Maintain open communication with the kitchen and other departments to ensure seamless operations.
  • Built rapport with guests through frequent interactions, especially when greeting VIPs and regular guests, to create a positive experience.
  • Manage inventory stock levels to maintain optimal PAR levels, ensuring high-quality service at all times.

To excel in this role, you should possess:

  • A relevant management or field/industry-related diploma or degree to drive strategic decision-making.
  • Excellent customer service skills and experience resolving customer complaints efficiently.
  • Good knowledge of food and wine to make informed recommendations and enhance the guest experience.

As a member of our team, you can expect an estimated salary of £55,000 per annum.



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