Business Process Improvement Lead

2 days ago


Manchester, United Kingdom First Central Services Full time
Business Process Improvement Specialist

We are seeking an experienced Business Process Improvement Specialist to join our Technology and Data pillar at First Central Services. As a key member of our team, you will be responsible for analyzing and improving business processes, leveraging your expertise in business analysis and Agile methodologies to drive transformative change.

The ideal candidate will possess a strong understanding of business process management, workflow integration methods, and tools. Your ability to analyze complex business models, identify areas for improvement, and develop effective solutions will be crucial in delivering business outcomes.

This is a 12-month fixed-term contract, offering a competitive salary of £58,000 per annum, depending on experience. You will also enjoy flexible working arrangements, with the opportunity to work from home or visit our offices in Haywards Heath, Manchester, or Guernsey.

First Central Services is a market-leading organization, committed to delivering innovative solutions that drive business success. Our company values include:

  • Fostering a culture of innovation and continuous learning
  • Embracing flexibility and work-life balance
  • Recognizing and rewarding outstanding performance

In return for your hard work and dedication, we offer a range of benefits, including:

  • A minimum of 86% staff satisfaction rate, with many employees recommending First Central Services to friends
  • A comprehensive Simply Health Cash plan, covering eye tests, dental appointments, physiotherapy, and more
  • Eight flexible bank holidays, with the option to volunteer annually
  • An Electric Car Scheme, providing a deal on insurance, road tax, and servicing


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