Council Tax and Business Rates Officer

3 days ago


Hinckley, Leicestershire, United Kingdom Niyaa People Ltd Full time
About the Role

In this challenging yet rewarding position, you will be responsible for delivering expert support in Council Tax and Business Rates billing, recovery, and enforcement. The ideal candidate will have extensive experience in a Revenues Officer role, specifically with Council Tax and Business Rates, and strong understanding of statutory processes, billing, and enforcement.

Key Responsibilities:
  • Manage the visits process to maximise income and identify growth opportunities.
  • Effectively handle and resolve complaints, ensuring a high level of customer service.
  • Oversee and manage the annual billing process to ensure timely and accurate delivery.
  • Complete statutory returns, ensuring accuracy and compliance.
  • Support project management efforts related to Revenues services, including system updates and process improvements.
  • Utilise Academy and Enterprise ICT systems for efficient processing and data management.
  • Manage the post-liability order enforcement process, ensuring adherence to legal procedures and regulations.
  • Stay up-to-date with technological advances in the Revenues field and contribute to implementing new tools and solutions.
Requirements:
  • Extensive experience in a Revenues Officer role, specifically with Council Tax and Business Rates.
  • Strong understanding of statutory processes, billing, and enforcement.
  • Proven ability to manage complex workloads and maintain attention to detail in all aspects of the role.
  • Proficiency in using Academy and Enterprise ICT systems.
  • A proactive and solution-focused approach to managing tasks and resolving challenges.
  • BPSS clearance and a DBS check will be required.
Benefits:
  • £20-£25 per hour (via umbrella)
  • A competitive salary and benefits package


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