Customer Service Engineer

1 month ago


Leeds, Leeds, United Kingdom Siemens Healthineers Full time

Join Our Team as a Customer Service Engineer

We are seeking a highly skilled Customer Service Engineer to join our team at Siemens Healthineers. As a Customer Service Engineer, you will be responsible for installing, troubleshooting, repairing, and maintaining state-of-the-art medical devices at customer sites.

Your Key Responsibilities:

  • Work in cooperation with the Support Centre to carry out service, maintenance, updates, and installation of Siemens Healthineers products.
  • Provide out-of-hours technical service support and complete individual mandatory weekend working provision.
  • Attend product training courses to build competence in providing technical assistance and support to customers.
  • Understand and comply with Siemens work instructions, quality policy, and codes of conduct policies and regulatory requirements.

Your Expertise:

  • HNC/HND in an Electronics, Engineering, and/or Bio-Chemistry disciplines.
  • Previous field service experience with fault finding on electronic or medical equipment.
  • Strong IT, Microsoft Office, and Networking Infrastructure skills.
  • Excellent customer-facing skills with the ability to interface with customers and staff at all levels.

What We Offer:

  • A competitive salary and company car.
  • A performance-related bonus and private healthcare options.
  • Comprehensive technical training and development opportunities.
  • A flexible benefits package, including 26 days' holiday and up to 10% employer pension contribution.

About Us:

Siemens Healthineers is a leader in medical technology, committed to creating better outcomes and experiences for patients worldwide. We are a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual's potential to contribute with diverse ideas.



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