Customer Service Engineer
1 month ago
Join Our Team as a Customer Service Engineer
We are seeking a highly skilled Customer Service Engineer to join our team at Siemens Healthineers. As a Customer Service Engineer, you will be responsible for installing, troubleshooting, repairing, and maintaining state-of-the-art medical devices at customer sites.
Your Key Responsibilities:
- Work in cooperation with the Support Centre to carry out service, maintenance, updates, and installation of Siemens Healthineers products.
- Provide out-of-hours technical service support and complete individual mandatory weekend working provision.
- Attend product training courses to build competence in providing technical assistance and support to customers.
- Understand and comply with Siemens work instructions, quality policy, and codes of conduct policies and regulatory requirements.
Your Expertise:
- HNC/HND in an Electronics, Engineering, and/or Bio-Chemistry disciplines.
- Previous field service experience with fault finding on electronic or medical equipment.
- Strong IT, Microsoft Office, and Networking Infrastructure skills.
- Excellent customer-facing skills with the ability to interface with customers and staff at all levels.
What We Offer:
- A competitive salary and company car.
- A performance-related bonus and private healthcare options.
- Comprehensive technical training and development opportunities.
- A flexible benefits package, including 26 days' holiday and up to 10% employer pension contribution.
About Us:
Siemens Healthineers is a leader in medical technology, committed to creating better outcomes and experiences for patients worldwide. We are a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual's potential to contribute with diverse ideas.
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