Administrative Coordinator

6 days ago

Fontwell, West Sussex, United Kingdom NHS Full time

Job Description

About the Role

We are seeking a highly skilled and dedicated Administrator to join our team at Barchester Healthcare. As a Care Home Administrator, you will play a pivotal role in managing Customer Experience elements alongside HR, Recruitment, Payroll, Finance, and the supervision of junior members of the administration team.

Main Responsibilities

  • Manage enquiries and showrounds for prospective families, creating a warm and welcoming environment that promotes occupancy and reputation of the care home.
  • Support resident and family feedback with a focus on customer care, ensuring all personal files are stored securely.
  • Assist with staff recruitment and onboarding, preparing payroll, providing HR guidance to employees, and attending meetings to ensure accurate notes and minutes are produced.
  • Manage rotas, petty cash, and resident fund accounts, updating ad-hoc training, supervisions, and appraisals on staff records.
  • Offer guidance on staff development opportunities, including signposting to Apprenticeships and qualifications.

Requirements

  • Previous experience in a customer-facing role and involvement in HR administration and recruitment.
  • A high level of attention to detail and ability to prioritize tasks effectively.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and a CIPD qualification would be beneficial.

Benefits

  • A competitive salary of £25,000 - £35,000 per annum, depending on experience.
  • Unlimited access to our generous refer a friend scheme, earning up to £500 per referral.
  • Free access to medical specialists, confidential counselling and legal services, and tax code review.
  • An option to join our monthly staff lottery alongside thousands of colleagues across the UK.

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