Executive Director of Operations

4 weeks ago


West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time

We are seeking an exceptional leader to join our team as the General Manager of our new flagship development in West Byfleet, Surrey. As a key member of our leadership team, you will be responsible for creating an environment where older people can age well, build friendships, and feel part of a community.

The successful candidate will have a proven track record of managing and deepening relationships with residents and customers, providing an excellent customer experience throughout the village. They will drive excellence in hospitality standards, maximise revenue, and control costs effectively, while creating a continuous improvement culture to meet current and future resident and customer needs.

Key Responsibilities:

  • Develop and implement the Asset Business Plan and operational delivery plan for a strategically significant retirement village operation
  • Identify and communicate clearly the actions needed to implement RVG strategy and business plan for the village; provide colleagues with a clear view of how operational plans support RVG's mission, vision, and values
  • Set operational priorities and targets; analyse performance and motivate people to deliver operational excellence

Requirements:

  • 3-6 years of general management experience defining, planning, managing, and organising resources in line with business strategy for short and medium time scales
  • Significant general operational experience, providing expert competence
  • Plans and prioritises work to meet commitments aligned to RVG goals
  • Builds strong resident and customer relationships and delivers customer-centric solutions
  • Sees ahead to future possibilities and translates them into breakthrough strategies
  • Makes good and timely decisions that keep RVG moving forward
  • Interprets and applies key financial indicators to make better business decisions
  • Applies knowledge of business and the marketplace to advance RVG's goals

We offer:

  • Pension Scheme
  • Enhanced Annual Leave
  • Enhanced Maternity/Paternity/Adoption
  • Life Assurance
  • Annual Birthday Leave
  • Employee Assistance Programme
  • Reward Schemes
  • Discounts on a number of retailers
  • Learning and Development Opportunities
  • Volunteering and Wellbeing days


  • West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time

    We are seeking an experienced General Manager to lead our new flagship development in West Byfleet, Surrey. As a key member of our team, you will be responsible for creating an environment where older people can age well, build friendships, and feel part of a community.The successful candidate will have a proven track record of managing and deepening...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleThis is an exciting opportunity to join Churchill Living Ltd as a Personal Assistant to the Regional Managing Director for the South East region. As a key member of the Senior Leadership Team, you will provide comprehensive support to the Regional Managing Director, ensuring the smooth operation of their office and contributing to the success...

  • Operations Director

    1 week ago


    West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    We are seeking an experienced Operations Director to lead our Supply Chain Management team in West Byfleet. This role offers a competitive salary of £35,000 per annum.Main Responsibilities:Develop and implement strategies to optimize stock management, reduce costs, and improve efficiency.Lead a small team of warehouse staff, providing guidance, support, and...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    Job Title: Regional Managing Director Support AssistantLocation: Byfleet, SurreyReward & Benefits: Competitive salary, onsite parking and excellent Colleague benefitsAbout usWe are Churchill Retirement Living, a family-run, privately-owned business with ambitious growth plans for the future. We pride ourselves on building beautiful, quality, purpose-built...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    Job OverviewNexgen Group is seeking an experienced Grounds Operations Manager to oversee the delivery of high-quality grounds services in the London and Home Counties area.Main ResponsibilitiesDevelop and maintain effective client relationships, ensuring that the standard of service meets contract specifications and maximizes opportunities for contract...


  • West Byfleet, Surrey, United Kingdom Mainstay Industrial Full time

    About Mainstay IndustrialMainstay Industrial is a reputable organization seeking an Industrial Operations Coordinator to support its operations team.The ideal candidate will play a pivotal role in ensuring the timely delivery of maintenance activities and contracts. As part of our dynamic team, you will work closely with the Scheduling Manager to coordinate...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    About the RoleWe are seeking a skilled Gardening Operations Manager to oversee our Grounds services. This is a unique opportunity to bring your expertise to a dynamic team and contribute to the success of our clients.Main ResponsibilitiesDevelop and maintain effective client relationships to ensure high-quality service delivery.Lead a high-performing...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleThis is a varied and interesting PA role that will see you supporting the Regional Managing Director for the South East. You will be responsible for a diverse range of tasks, navigating shifting priorities with calm efficiency, managing a busy diary, and building a network of strong relationships across the company to make things happen.Key...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

     About usChurchill Living Ltd is a family-run, privately-owned business with ambitious growth plans for the future. We pride ourselves on building quality, purpose-built apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Our Company Values TORCH: Trust / Openness / Respect / Communication / Honest...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Land Buyer to join our team at Churchill Living Ltd. As a key member of our Land team, you will play a critical role in the overall success of our business, identifying and securing high-quality sites for our developments.You will be responsible for investigating opportunities, carrying out site...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking a talented and target-driven Regional Sales Manager to oversee our Sales Executives in the South East Region, covering our developments in the Surrey and surrounding areas.Your objective is to maximise sales in your area through successful management and motivation of your team. You will achieve this by conducting visits to all...

  • Commercial Advisor

    1 day ago


    West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking an experienced Surveyor to join our South East team, overseeing new retirement developments in the division. As the Surveyor, you will manage the entire financial cycle for up to three contracts at any one time: from preparing anticipated build costs, through to procurement, payment and final evaluation of...


  • West Byfleet, Surrey, United Kingdom Booker Group Full time

    About the roleAs a Store Manager at Booker Group, you'll be responsible for driving sales and ensuring customer satisfaction.The role requires a passion for business, with a focus on building relationships with local customers and suppliers.Key responsibilities include:• Developing and implementing sales strategies to meet business objectives• Managing a...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    About the RoleNexgen Group is seeking an experienced Contract Manager to lead Grounds activities for one of our largest Social Housing customers in the London and Home Counties area.You will be a natural business leader, able to lead a delivery team to adopt the company's strategy to maximise profit and place emphasis on contract retention.Key...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    About the RoleNexgen Group is seeking an experienced Grounds Contract Manager to lead our Grounds activities for one of our largest Social Housing customers in the London and Home Counties area.As a natural business leader, you will be responsible for leading a delivery team to adopt the company's strategy to maximise profit and place emphasis on contract...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    About the RoleNexgen Group is seeking an experienced Contract Manager to lead Grounds activities for one of our largest Social Housing customers in the London and Home Counties area.You will be a natural business leader, able to lead a delivery team to adopt the company's strategy to maximise profit and place emphasis on contract retention.Key...


  • West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About UsWe are Churchill Living Ltd, a family-run business and the fastest growing company in the UK retirement house building sector.We pride ourselves on building quality, purpose-built one- and two-bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life.Our AwardsThe Sunday Times recognised us...


  • West Byfleet, Surrey, United Kingdom Nexgen Group Full time

    About Nexgen GroupAt Nexgen Group, we are committed to delivering exceptional service to our clients in the London and Home Counties area. We are seeking an experienced Grounds Management Specialist to join our team.Estimated Salary: £45,000 - £55,000 per annumWe offer a competitive salary package that reflects the skills and experience of our ideal...

  • Commercial Manager

    1 month ago


    West Byfleet, Surrey, United Kingdom Churchill Living Ltd Full time

    About the RoleWe are seeking an experienced Commercial Manager to join our South East region. As a key member of our commercial team, you will be responsible for maximising the effectiveness of our construction activities across the region, including quantity surveying, estimating, procurement, and material buying.Reporting to the Construction/Commercial...


  • West Byfleet, Surrey, United Kingdom Churchill Living Full time

    About the RoleWe are seeking a highly experienced Surveyor to join our South East team, overseeing new retirement developments in the division. As the Surveyor, you will manage the entire financial cycle for up to three contracts at any one time: from the preparation of anticipated build costs, through to procurement, payment and final evaluation of...