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Customer Service Representative

2 months ago

Birchington, Kent, United Kingdom Shepherd Neame Full time

We are seeking a part-time Bar & Restaurant Team Member to join our team at the Minnis Bay Bar & Brasserie in Birchington. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a memorable experience.

As a Bar & Restaurant Team Member, you will be responsible for providing a warm welcome to our customers, taking orders, serving food and drinks, and maintaining a clean and safe environment. You will also be expected to work collaboratively with our team to achieve our business objectives and provide excellent customer service at all times.

At Shepherd Neame, we pride ourselves on our commitment to quality and customer satisfaction. We are looking for someone who shares our values and is passionate about delivering exceptional customer service. If you are a people person, enjoy working in a fast-paced environment, and are looking for a rewarding career in hospitality, we would love to hear from you.

What We Offer:

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • 20% discount on select purchases from the Visitor Centre Shop at Faversham
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop and move within our pubs, the Brewery, and Support Office
  • Flexible working hours

We are an authentic, independent business that values our team members and provides opportunities for growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.