Customer Service Ambassador
3 days ago
We are looking for a skilled and friendly individual to join our team as a Receptionist at London Dagenham Premier Inn. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring that every guest has a warm and welcoming experience.
About the Role:
- As a Receptionist, you will be the face of our hotel and will be responsible for checking in and out guests, handling room requests, and resolving any issues that may arise.
- You will also be responsible for maintaining accurate records and using our simple administration system to manage guest information.
- In addition to your administrative duties, you will also be required to work closely with the housekeeping team to ensure that rooms are clean and ready for guests.
About You:
- We are looking for someone who is friendly, approachable, and has excellent communication skills.
- As a Receptionist, you will need to be able to work well under pressure and maintain a calm and professional demeanor, even in challenging situations.
- You will also need to be flexible and able to work a variety of shifts, including evenings and weekends.
What We Offer:
- A competitive hourly rate of 59 per hour
- A guaranteed 16 hours of work per week, allowing you to plan your week around your other commitments
- A chance to work in a dynamic and supportive team environment
- Ongoing training and development opportunities to help you progress in your career
- A range of employee benefits, including discounts on Premier Inn rooms and Whitbread Restaurants, a company pension scheme, and access to a savings scheme
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