Hospitality Ambassador

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

Location: Flares

Customer Experience Specialist

At Stonegate Group, we're looking for enthusiastic individuals to join our Front of House team as Customer Experience Specialists.

We want our team members to be great team players who can connect with our guests and deliver a fantastic experience.

As a Customer Experience Specialist, your primary role is to ensure the highest quality of service and create a memorable experience for our guests.

Key Responsibilities:

  • Prepare and serve our high-quality food and drink
  • Make recommendations that elevate guest experiences
  • Maintain a clean & safe environment for guests and colleagues

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom.



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