Customer Service Associate
4 weeks ago
**About Us**
Marks & Spencer Plc is a leading retailer that values customer satisfaction and excellence in service.
**Salary:** £20,000 per annum (estimated)
We are looking for a Customer Assistant to work with us during the Christmas season. The successful candidate will be responsible for providing excellent customer service on our shop floor and at service points.
**Job Description**
The key responsibilities of this role include:
* Serving customers efficiently and effectively
* Maintaining a clean and tidy store environment, including stocked shelves
* Meeting and exceeding daily sales targets, priorities, and promotions
* Engaging with customers to understand their needs and making recommendations
* Utilizing digital tools and communication channels to deliver excellent service
* Planning and managing workload efficiently
* Possessing a good level of digital capability
**Benefits**
We offer a range of benefits to support our colleagues, including:
* Competitive salary and bonus scheme
* Opportunities for career development and training
* A supportive and inclusive work environment
* Access to exclusive discounts and rewards
We strive to create an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from all candidates who share our commitment to excellence and customer satisfaction.
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