Estimating and Customer Service Coordinator

19 hours ago


Westcliff, Southend-on-Sea, United Kingdom Focus Resourcing Group Full time

**Coordinating Vehicle Repairs and Administrative Tasks**

We are a small, dynamic team seeking a skilled Estimating and Customer Service Coordinator to support our Manager in various aspects of vehicle repair and administration. If you have experience in running a bodyshop office and are proficient in the Audatex system, we would like to hear from you.

**Responsibilities:

  • Work closely with the Manager to estimate repairs and provide excellent customer service.
  • Process customer invoices and manage payments.
  • Track vehicle progress throughout the repair process.
  • Respond to customer queries efficiently and professionally.
  • Perform other administrative duties as required.

**Essential Requirements:

  • Experience in an automotive administrative role, preferably in a bodyshop setting.
  • Strong organizational skills, with ability to prioritize tasks and manage time effectively.
  • Excellent computer skills, particularly in Microsoft Excel, Word, and Outlook.

**Benefits and Remuneration:**

  • An annual salary of £40,000 - £50,000.
  • Holiday entitlement, including bank holidays.
  • Bonus scheme and pension plan.


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