Automotive Estimating and Customer Service Specialist
3 weeks ago
Job Description:
We are seeking a talented Vehicle Repair Administration Manager to join our team at Focus Resourcing Group. In this role, you will be responsible for managing day-to-day administrative activities related to vehicle repairs, including estimating, customer service, and parts ordering.
Main Responsibilities:
- Managing the estimation process from initial quote to final invoice
- Collaborating with colleagues to ensure efficient communication and timely completion of tasks
- Handling customer complaints and resolving issues promptly and professionally
- Maintaining accurate records and reports to inform business decisions
Requirements:
- Demonstrated expertise in automotive bodyshop administration
- Outstanding organisational and time management skills
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office applications
Benefits:
- Competitive salary: £45,000 - £60,000 per annum (dependent on experience)
- Holiday entitlement: 25 days per year + bank holidays
- Bonus scheme and pension plan available
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