Compliance & Facilities Specialist
7 days ago
About the Role
We are seeking a highly motivated and organized Compliance & Facilities Specialist to join our Housing Management team. As a key member of our team, you will be responsible for ensuring the health and safety of our customers and the quality of our services.
Key Responsibilities
- Conduct regular site visits to inspect communal areas and ensure compliance with health and safety regulations.
- Perform weekly fire alarm and emergency lighting tests, and report any issues or concerns.
- Monitor and report repairs, and ensure that all work is completed to a high standard.
- Represent Your Housing Group and be the first point of contact for customers, providing excellent customer service and support.
- Deal with customer queries and feedback, and work to resolve any issues or concerns.
Requirements
- Excellent communication and organizational skills.
- Knowledge of health and safety regulations and procedures.
- Ability to work independently and as part of a team.
- Flexibility and ability to respond to urgent requests or queries.
- Passion for delivering a high-quality service and ensuring customer satisfaction.
What We Offer
We offer a competitive salary, a company vehicle and fuel card, and 25 days annual leave (plus Bank Holidays). We also offer a range of benefits, including a flexible working policy and access to our wellbeing and social space, Youggle House.
About Your Housing Group
Your Housing Group is a registered social landlord, helping people at every stage of life to live in quality homes they can afford. We are proud to play our role in tackling the UK's housing crisis, and we are committed to providing excellent services to our customers.
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