Restaurant Team Leader
5 days ago
Job Summary
We are seeking a highly skilled Restaurant Team Leader to join our team at Dobbies Garden Centre. As a Restaurant Team Leader, you will play a key role in providing exceptional customer service, supporting the management team, and mentoring our restaurant customer advisors.
Key Responsibilities
- Customer Service Excellence: Provide pristine customer service, ensuring all customers receive the best possible experience in our restaurants.
- Team Support: Support and coach other members of staff, and deputise for management in their absence, ensuring seamless operations.
- Mentorship: Mentor our restaurant customer advisors, helping them to develop their skills and knowledge.
- Operational Efficiency: Assist in maintaining high standards of food quality, presentation, and service, ensuring a positive dining experience for our customers.
Requirements
- Proven experience in a customer-facing role, with a strong focus on customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
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