Sales and Account Management Professional
2 days ago
Job Purpose: As a Sales and Account Management Executive at Dura Composites Ltd, you will play a crucial role in driving sales and achieving profit targets through a structured sales process for multiple products in the sector. This includes converting marketing and sales leads into qualified opportunities and generating quotes within the CRM system.
Key Responsibilities:- Support the Sector Manager in achieving sales and profit targets by meeting individual targets set by the Sector Sales Manager.
- Provide weekly updates on opportunities, projects, values, and material needs during Traction meetings, sharing this information with your Line Manager to help manage stock levels for optimal project delivery.
- Manage leads in the CRM system, qualify them, and deliver timely, accurate quotes with necessary documentation, such as technical drawings, to support customer decision-making.
- Ensure timely customer support, addressing and resolving any client issues, and assisting team members when needed.
- Build relationships with clients to convert leads into orders, prioritising face-to-face visits but utilising video calls or phone calls as needed, with email follow-ups to confirm discussions.
- Maintain up-to-date information on all project leads and opportunities in the CRM system, ensuring follow-up dates and estimated close dates are accurate.
- Provide guidance and support to contractors and sub-contractors installing products.
- Collaborate with design agencies to specify Dura products by providing timely and accurate information, coordinating with CAD, Marketing, and other team members.
- Ensure that all orders include accurate specifications and details to allow CAD and Operations to process them correctly the first time.
- Assist in gathering project marketing materials, such as before-and-after photos, from site visits or clients, and share them with marketing.
- Utilise Order Management Team resources efficiently, providing clear instructions for processing work accurately.
- Provide support to the team during holidays, training, sickness, or business travel.
- Stay open to new products and project opportunities, presenting ideas to your Line Manager or Directors for review.
- A minimum of 5 years' experience in the Rail Industry sector.
- Relevant technical product sales knowledge and experience are advantageous.
- Willingness to travel occasionally to meet business and customer needs, including early mornings or late evenings when required.
- Experience using CRM systems.
- Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
- Basic Salary: £43,000 - £55,000 per annum (depending on experience)
- Potential to earn 20% of Basic salary, following one year's service as part of the companywide Net Profit Gain Share Bonus System (NPGSBS)
- OTE: £51,600 - £66,000 per annum (depending on experience)
- Car Allowance: Opt Out Allowance: £5,981 - £6,729 (Electric or Plug in Hybrid) or £4,785 - £5,383 per annum (Petrol/Diesel)
- Company Car: The company provides you with a company car at £281 - £313 per month (Electric or Plug in Hybrid) or £200 - £225 per month (Petrol/Diesel)
- Total Package: £57,581 - £72,729 per annum (depending on experience and assuming opt out of car allowance with access of an electric/hybrid vehicle)
- IT Equipment: Fully expensed mobile phone, laptop & accessories
- Holidays: 20 days per year plus 8 Bank Holidays. Loyalty Holiday accrued from Year 2, with 1 additional day awarded in Yr2, Yr4, Yr6, Yr8, Yr10 – up to a max of 5 additional long service holiday days)
- Full Sick Pay scheme, following 1yr service.
- Auto Enrolment Pension scheme provided by People's Pension.
- Occupational Health (health & lifestyle screening services, confidential health & medical support).
- Wellbeing programmes & initiatives (i.e., massages, wellness & fitness groups).
- Salary Sacrifice Schemes: Electric Car Scheme, Tech Scheme, Cycle to Work.
- Quarterly 1-2-1 welfare & performance reviews.
- Role-specific training & development opportunities, and team-building activities.
- The choice to attend PRIDE Experience outings, social events, and celebrations throughout the year.
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